An independent UK online shop for women's coats and boots, run by Purevanta Ltd (company number 16982782) from London.

Not at the moment. We deliver to addresses in England, Scotland, Wales and Northern Ireland only.

We dispatch within 1–2 working days and Royal Mail or DHL then take 3–7 working days, so allow 4–9 working days in total. A tracking link is emailed the moment your parcel leaves us.

Yes. Standard delivery is free on every UK order with no minimum spend.

Yes, as long as it has not been dispatched. Email info@zoriamode.com with your order number as soon as you can.

Boots are listed in UK sizes; coats run from XS to 3XL depending on the style. Each product page shows which sizes are in stock and describes the fit. Unsure? Email info@zoriamode.com with your usual size and we will advise – and if it still does not fit, you have 30 days to exchange it.

Follow the care label first. As a rule, brush wool-blend coats and air them between wears, spot-clean teddy fleece with a damp cloth, and hang trenches on a broad hanger so the shoulders keep their shape.

Let wet boots dry naturally away from radiators. Brush suede-look uppers with a soft brush once dry; wipe leather-look finishes with a barely damp cloth.

30 days from delivery. Coats must be unworn with tags on; boots must have been tried on indoors only and go back in their shoe box.

For a change of mind or a size swap, you do. If the item is faulty, damaged or not what you ordered, email info@zoriamode.com with a photo and we cover it.

Within 7 business days of the return reaching us and passing inspection, to the payment method you used.

Yes, subject to stock. Once your return is approved we send the replacement out.

The accepted payment methods are shown on the checkout page. All prices are in GBP (£) and include UK VAT where applicable.

Email info@zoriamode.com or call +44 2080 406454, Monday to Friday 9:00 AM – 5:00 PM UK time. We reply within 24 hours during business hours.